Privacy Policy
This Privacy Policy describes how Sog Enterprises Inc. — the developer behind SOG Ent — collects, uses, discloses, and safeguards your information when you visit our website at www.sogent.buzz or engage with our computer integrated systems design services. As a Saskatchewan-based technology company specializing in the integration of complex computing infrastructure, we understand the importance of responsible data stewardship in an increasingly connected digital environment. We are committed to protecting your privacy and handling your data with transparency, care, and respect for the trust you place in us. This policy explains the types of information we gather, the purposes for which we use it, the circumstances under which we may share it, and the measures we take to keep it secure. Please read this document carefully to understand our practices and your rights.
1. Information We Collect
We may collect the following categories of information when you interact with our website or services:
1.1 Information You Provide Directly
- Contact Information: Your name, email address, phone number, and the name of your company or organization when you fill out our contact form or communicate with us via email at assist@sogent.buzz. We use this information to identify you, respond to your inquiries, and maintain a record of our communications.
- Project Information: Details about your existing systems, network architecture, hardware configurations, software environments, and business requirements that you share during consultations, needs assessments, or project planning discussions. This may include technical specifications, infrastructure diagrams, performance metrics, and strategic goals for your technology roadmap.
- Correspondence Records: The content of messages, emails, support tickets, and other communications you send to us, including any attachments and metadata associated with those communications.
- Business and Billing Information: If you engage our services, we may collect billing addresses, payment details, tax identification numbers, and related financial information necessary to process invoices and payments.
1.2 Information Collected Automatically
- Usage Data: Pages visited, time spent on each page, referral sources, search queries that led you to our site, click patterns, scroll depth, and navigation paths within our website. This data helps us understand which content is most valuable to visitors and how we can improve the structure and accessibility of our information.
- Device Data: Browser type and version, operating system, screen resolution, language preferences, time zone, IP address, and device identifiers. We use this information to ensure our website renders correctly across different environments and to diagnose technical issues when they arise.
- Cookies and Similar Technologies: Small data files stored on your device that help us recognize returning visitors, remember preferences, and analyze how our website is used. Detailed information about our use of cookies is provided in Section 4 below.
- Server Log Data: Our web servers automatically record information about each request made to our site, including the date and time of access, the pages or resources requested, HTTP status codes, and the volume of data transferred. These logs are used for security monitoring, performance optimization, and aggregate traffic analysis.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries and provide detailed information about our computer integrated systems design services, including service descriptions, case examples, and answers to technical questions.
- To prepare proposals, architecture assessments, feasibility studies, and project plans tailored to the specific needs and constraints of your organization.
- To communicate with you about ongoing projects, deliverable schedules, milestone reviews, change requests, and support matters throughout the lifecycle of our engagement.
- To improve our website content, user experience, and service offerings based on aggregated usage analytics and feedback received from visitors and clients.
- To comply with legal obligations, enforce our terms of service, investigate potential violations, and protect the rights, property, and safety of Sog Enterprises Inc., our clients, and the public.
- To send administrative notifications such as policy updates, service announcements, scheduled maintenance alerts, and other account-related communications.
- To analyze trends, track the effectiveness of our outreach efforts, and understand the needs and preferences of the organizations we serve.
- To detect, prevent, and respond to fraud, abuse, security incidents, and other harmful or unlawful activity affecting our website or services.
3. Legal Basis for Processing
Our processing of your personal information is based on one or more of the following legal grounds:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose. You may withdraw consent at any time as described in Section 8, though this will not affect the lawfulness of processing that occurred before the withdrawal.
- Contractual Necessity: Where processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract. For example, we need to process your contact and project information to prepare a service proposal or to deliver the services you have commissioned.
- Legitimate Interests: Where processing is necessary for our legitimate business interests — such as improving our services, securing our systems, or responding to inquiries — and those interests are not overridden by your data protection rights and fundamental freedoms. We carefully balance our interests against any impact on you before relying on this basis.
- Legal Obligation: Where we need to comply with a legal or regulatory obligation, such as responding to lawful requests from law enforcement, maintaining records for tax purposes, or fulfilling reporting requirements under applicable legislation.
4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, collect analytical data, and support the technical operation of our services. A cookie is a small text file that a website stores on your computer or mobile device when you visit. The types of cookies we may use include:
- Essential Cookies: Necessary for the website to function properly. These cookies support core functions such as page navigation, access to secure areas, and maintaining session state during your visit. The website cannot operate correctly without these cookies, and they are set automatically when you access our site.
- Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We may use tools such as Google Analytics, which sets cookies to track metrics like page views, session duration, bounce rates, and traffic sources. The data collected through these cookies is aggregated and does not identify individual visitors.
- Functional Cookies: Remember your preferences and choices — such as language selection or display settings — to provide a more personalized and efficient browsing experience on subsequent visits.
- Third-Party Cookies: Some content or features on our site may be provided by third parties, such as embedded maps or social media sharing buttons. These third parties may set their own cookies, which are governed by the respective privacy policies of those providers.
You can control cookies through your browser settings. Most browsers allow you to refuse all cookies, delete existing cookies stored on your device, or configure notifications that alert you when a website attempts to set a cookie. Instructions for managing cookies can typically be found in the help or privacy section of your browser. Please note that disabling cookies may affect the functionality of certain parts of our website, particularly features that rely on session state or stored preferences.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your information in the following limited circumstances:
- Service Providers: We may engage trusted third-party vendors to perform functions on our behalf — such as website hosting, cloud infrastructure, analytics, email delivery, customer relationship management, and payment processing. These providers are carefully vetted and have access only to the information necessary to perform their designated functions. They are bound by contractual obligations to protect your data, use it solely for the purposes we specify, and maintain confidentiality standards consistent with this policy.
- Legal Compliance: We may disclose information if required to do so by law, court order, subpoena, or governmental regulation, or if we believe in good faith that such disclosure is necessary to protect our rights, your safety, or the safety of others. This includes responding to lawful requests from public authorities, including those outside of Canada.
- Business Transfers: In the event of a merger, acquisition, restructuring, financing, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will make reasonable efforts to ensure that the acquiring entity is bound by provisions at least as protective as this Privacy Policy. You will be notified via email or a prominent notice on our website of any change in ownership or material changes in the use of your data.
- Professional Advisors: We may share information with our legal, accounting, insurance, and other professional advisors as necessary for the operation of our business and compliance with applicable regulations.
- With Your Consent: We may share your information for any other purpose with your explicit consent, which can be withdrawn at any time as described in Section 8.
6. Data Retention
We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining appropriate retention periods, we consider the amount, nature, and sensitivity of the data; the potential risk of harm from unauthorized use or disclosure; the purposes for which we process the data; and whether those purposes can be achieved through other means. The specific criteria used to determine our retention periods include:
- The duration of our ongoing business relationship with you and the length of time needed to complete the services you have requested or to fulfill any post-engagement obligations.
- Whether there is a legal obligation to which we are subject — for example, tax laws, accounting standards, or sector-specific regulations that require us to keep certain records for a defined statutory period.
- Whether retention is advisable in light of our legal position — such as applicable statutes of limitations, active or reasonably anticipated litigation, or ongoing regulatory investigations.
- Industry best practices and guidelines issued by data protection authorities regarding reasonable retention periods for common categories of business records.
When personal information is no longer needed for the purpose for which it was collected, we will securely delete, destroy, or anonymize it in accordance with our data governance procedures.
7. Data Security
We implement and maintain administrative, technical, and physical safeguards designed to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. These measures include:
- Encryption of data in transit using TLS (Transport Layer Security) protocols with strong cipher suites, ensuring that information exchanged between your browser and our servers is protected from interception.
- Encryption of stored data where technically feasible and appropriate, including database-level encryption and encrypted backup storage.
- Access controls and authentication mechanisms that limit data access to authorized personnel who have a legitimate business need and who operate under confidentiality obligations.
- Regular security assessments, vulnerability scanning, and penetration testing of our systems conducted by qualified security professionals.
- Network security measures including firewalls, intrusion detection systems, and continuous monitoring of system logs for suspicious activity.
- Employee training on data protection practices, confidentiality obligations, and procedures for identifying and reporting potential security incidents.
- Incident response procedures that enable us to promptly investigate, contain, and remediate any security breach, and to notify affected individuals and relevant authorities as required by law.
While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee the absolute security of your data against all possible threats. We encourage you to take steps to protect your own information, including using strong passwords and keeping your devices and software up to date.
8. Your Data Protection Rights
Depending on your jurisdiction, you may have the following rights regarding your personal data:
- Right of Access: You may request a copy of the personal data we hold about you, along with details about the categories of data processed, the purposes of processing, the recipients or categories of recipients to whom the data has been disclosed, and the expected retention period.
- Right of Rectification: You may request that we correct any inaccurate or incomplete personal data concerning you without undue delay.
- Right of Erasure: You may request that we delete your personal data under certain conditions — sometimes referred to as the right to be forgotten. This right is not absolute and may be limited where we have a compelling legitimate interest or legal obligation to retain the data.
- Right to Restrict Processing: You may request that we limit the processing of your personal data under certain circumstances, such as when you contest the accuracy of the data or object to its processing.
- Right to Data Portability: You may request that we transfer your data to another organization or directly to you in a structured, commonly used, and machine-readable format, where technically feasible.
- Right to Object: You may object to the processing of your personal data where we rely on legitimate interests as the legal basis, including profiling carried out for direct marketing. You may also object to processing for direct marketing purposes at any time without needing to provide a specific reason.
- Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before the withdrawal.
- Right to Non-Discrimination: You have the right not to receive discriminatory treatment for exercising any of your privacy rights.
To exercise any of these rights, please contact us using the information in Section 13. We will respond to your request within the timeframes required by applicable law — typically within 30 days. Depending on the nature and complexity of your request, this period may be extended when permitted by law. We may need to verify your identity before processing your request and may ask for additional information to confirm your identity. In certain circumstances, we may be unable to fulfill your request — for example, if doing so would compromise the privacy of another person or if we are legally required to retain the information. We will explain our reasoning if we are unable to comply with your request.
9. International Data Transfers
Sog Enterprises Inc. is based in Saskatchewan, Canada, and your data is primarily processed and stored on servers located in Canada. However, your information may be transferred to and maintained on servers located outside of your country, province, or other governmental jurisdiction where data protection laws may differ from those in your jurisdiction.
If we transfer your data internationally, we will take appropriate steps to ensure that adequate safeguards are in place to protect your information and that the transfer complies with applicable data protection laws. These safeguards may include:
- The use of standard contractual clauses approved by relevant regulatory authorities, including those issued by the European Commission for transfers from the European Economic Area.
- Transfers to jurisdictions that have been recognized by applicable regulatory bodies as providing an adequate level of data protection.
- Implementing supplementary technical and organizational measures where necessary to bring the level of protection up to the standard required by applicable law.
By using our website and services, you acknowledge that your information may be transferred to and processed in jurisdictions outside your own as described in this section.
10. Third-Party Services and Links
Our website may contain links to third-party websites, plugins, applications, or services that are not owned, operated, or controlled by Sog Enterprises Inc. These links are provided for your convenience and reference only. We are not responsible for the privacy practices, data handling, or content of any third-party sites or services.
When you click a link that directs you to a third-party website, you become subject to the terms and privacy policy of that third party. We encourage you to read the privacy policies and terms of service of any third-party services you interact with before providing any personal information. This Privacy Policy applies solely to information collected by Sog Enterprises Inc. through our website at www.sogent.buzz and the services we directly provide.
11. Childrens Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect, solicit, or process personal information from children. If we become aware that we have inadvertently collected personal data from a child without verified consent from the parent or legal guardian of the child, we will take prompt steps to delete that information from our records. If you believe that a child has provided us with personal information, please contact us immediately using the details in Section 13 so that we can investigate and take appropriate action.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our data practices, technologies, legal and regulatory requirements, or for other operational reasons. When we make updates, we will revise the date shown at the top of this page, and the changes will become effective upon posting unless otherwise stated.
We encourage you to periodically review this Privacy Policy to stay informed about how we are protecting your information. If we make material changes to this policy — such as changes to the purposes for which we process your data or to the categories of third parties with whom we share it — we will provide a more prominent notice, which may include an email notification to registered contacts or a banner notice on our homepage prior to the change becoming effective. Your continued use of our website after any changes to this Privacy Policy constitutes your acknowledgment and acceptance of the updated terms.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, or if you wish to exercise any of your data protection rights, you may contact us using the details below. Our data protection team will review your inquiry and respond as promptly as possible.
- Company: Sog Enterprises Inc.
- Address: Blk B Plan No.101911643 Ext 0, RM of Coulee No.136, S0N 1M0, Saskatchewan, Canada
- Email: assist@sogent.buzz
- Phone: +1 509 931 7036
- Website: www.sogent.buzz
You also have the right to lodge a complaint with a supervisory authority in your jurisdiction if you believe that our processing of your personal data violates applicable data protection law. In Canada, the Office of the Privacy Commissioner of Canada (OPC) oversees compliance with federal privacy legislation. Residents of Saskatchewan may also contact the Office of the Saskatchewan Information and Privacy Commissioner.
14. Sensitive Personal Information
We do not intentionally collect or process sensitive personal information through our website. Sensitive information includes data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic data, biometric data, health information, or information concerning the sex life or sexual orientation of an individual. If it becomes necessary for us to process any such sensitive information in the course of providing our services, we will do so only with your explicit consent and in compliance with applicable legal requirements. We ask that you refrain from providing sensitive information to us through general contact forms or unsolicited communications unless it is directly relevant to the services you are requesting.
15. Data Minimization
We adhere to the principle of data minimization. This means we collect only the personal information that is reasonably necessary for the purposes identified in this policy. Before collecting new categories of data or deploying new processing activities, we evaluate whether the collection is necessary and proportionate to the purposes we seek to achieve. We periodically review the data we hold and delete or anonymize information that is no longer required. If you believe that we are collecting more information than necessary for the stated purposes, please contact us so that we can review and adjust our practices accordingly.
16. Do Not Track Signals
Some web browsers offer a Do Not Track (DNT) setting that sends a signal to websites requesting that they not track the browsing activity of the user. At present, there is no universally accepted industry or legal standard for how websites should interpret and respond to DNT signals. Our website does not currently alter its behavior or change its data collection practices when it receives a DNT signal from your browser. We continue to monitor developments in this area and may update our approach as recognized standards and regulatory guidance emerge.
17. Automated Decision-Making
We do not use your personal information to make any automated decisions that produce legal effects concerning you or similarly significant effects. Our decision-making processes involve human judgment, and we do not engage in profiling that would subject you to fully automated processing without meaningful human intervention. If this practice changes in the future, we will update this policy and provide you with information about the logic involved in such decision-making as well as the significance and the envisaged consequences of the processing for you.